- One of the first banks to introduce Any Branch Banking System (ABBS) in Nepal.
- EBL introduced Mobile Vehicle Banking system to serve the segment deprived of proper banking facilities through its Birtamod Branch, which was the first of its kind.
- The branchless banking system was introduced first time in Nepal to cover the unbanked sector of Nepalese society through the biometric machine.
- The first bank that has launched the e-ticketing system in Nepal where customers can buy yeti airlines ticket through internet.
- EBL introduced online payment of Mobile/PSTN/ADSL/NCELL bill or from the counter as well.
- The first bank to introduce agro-specialized branch “KRISHI UDHYAM BIKASH SAKHA” at Rajbiraj.
- Cash Deposit Kiosk was introduced for the first time in Nepal through which the Customers can deposit Cash conveniently.
- The first bank to introduce the Missed Call alert service for balance inquiry through ph no: 01-4443374, which was the first of its kind.
- The bank has been conferred with the ” Second Best Managed Commercial Bank” by ASIAN PAINT NEWBIZ Award 2018.
- The bank has been conferred with the “Best Managed Commercial Bank” by ASIAN PAINT NEWBIZ Award 2013.
- The bank adjudged as “Number 1 Bank” under CAMELS (along with Customer Base & Branch Network) rating conducted by KAROBAR national daily (a leading business media house of Nepal).
- The bank has been conferred with “Bank of the Year 2006, Nepal” by the Banker, a publication of financial times, London.
- The bank was bestowed with the “NICCI Excellence award” by Nepal India chamber of commerce for its spectacular performance under the finance sector.